These Terms apply to services provided by Gatula ehf. operating Gatula Labs, including websites, platforms, automations, integrations, server work, security support and consulting. Last updated: 2 July 2026.
Gatula Labs provides custom digital and IT services from Iceland. A project may be confirmed through a signed agreement, accepted proposal, paid invoice, written email confirmation, approved quote, or any other written confirmation accepted by both sides.
Services may include web design, development, backend systems, dashboards, AI-assisted workflows, integrations, hosting setup, DNS, SSL, email configuration, automation, security hardening, technical audits, emergency support, maintenance and consulting.
Anything not expressly included in the confirmed scope is treated as additional work.
The Client must provide accurate information, content, access, feedback, approvals, licences, brand assets and third-party account permissions needed to complete the work. Delays in these items may delay delivery.
The Client is responsible for the legality and accuracy of content, claims, images, products, services and business information supplied to Gatula Labs.
Prices and timelines are estimates unless expressly stated as fixed. Estimates are based on information available at the time and may change if the scope, requirements, access, content, integrations or urgency changes.
Urgent, after-hours or emergency work may be billed at a higher rate.
Gatula Labs may require a deposit before starting discovery, planning, design, development, deployment, emergency response or any reserved project slot. Unless otherwise agreed in writing, a deposit is credited toward the final project price.
Delivery may happen in phases, including discovery, design, prototype, development, testing, launch and support. The Client must review deliverables within a reasonable time. If the Client uses, publishes, approves, pays for or does not reject a deliverable within the agreed review period, the deliverable may be treated as accepted.
Minor bugs reported after launch may be handled according to the agreed warranty, maintenance plan or support arrangement. New features, new pages, design changes, content replacement and third-party changes are additional work unless included.
Any request outside the confirmed scope may affect price and timeline. Gatula Labs may require written approval and additional payment before starting extra work.
Examples include additional pages, new languages, new integrations, payment flows, API changes, extra design rounds, content rewriting, data imports, legal copy, server migrations, urgent fixes and new functionality.
Unless otherwise agreed, the Client receives ownership or a usage licence to the final custom deliverables created specifically for the Client only after full payment has been received. Gatula Labs may retain ownership of reusable know-how, methods, internal tools, generic components, libraries, frameworks, templates and pre-existing materials.
Third-party software, fonts, images, plugins, APIs and platforms remain subject to their own licence terms.
Hosting, monitoring, backups, security updates, uptime checks, incident response and maintenance are included only where expressly agreed. If the Client or a third party changes the server, DNS, code, plugins, database, credentials or configuration, Gatula Labs is not responsible for resulting issues unless we agree to investigate or repair them as paid work.
No website, server, email system, API or online service can be guaranteed to be permanently available, error-free or immune from attack.
Gatula Labs may use AI-assisted tools for research, drafting, code support, automation design, testing and productivity. Human review remains part of professional delivery, but the Client is responsible for approving final business, legal, financial, medical, regulated or public-facing claims.
Both sides should protect confidential information, credentials, business plans, source code, customer data and technical access. Personal data is handled according to our Privacy Policy and applicable data protection law.
To the maximum extent permitted by law, Gatula Labs is not liable for indirect loss, lost profits, lost revenue, loss of data, loss of reputation, search ranking changes, advertising performance, third-party outages, security incidents caused by third parties, or Client-side errors. Any liability is limited to the amount paid to Gatula Labs for the specific service giving rise to the claim during the three months before the claim, unless mandatory law requires otherwise.
These Terms are governed by Icelandic law. Disputes should first be handled through good-faith negotiation. If unresolved, disputes may be brought before the competent courts of Iceland unless mandatory consumer law provides another forum.
We prefer clear agreements before work begins. That protects the Client and keeps the project clean.
